About

FAQ

• Where is the store based?

  Chula Vista, CA

• Do you accept orders placed outside of the US?

  Yes we do. We have club members in places like Bahrain, Spain, and Australia that we commonly ship to.

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

  Unless it is a pre-order items then it will take 8 weeks for production before it will be shipped.

• I am a club member how do I get my 30% discount code?

  Email the club at [email protected], you will be sent your discount code after it has been verified that you are a member.

• How do I become a club member?

  Browse to www.navycycling.com and click the Join in the top navigation bar.

• What size should I wear?

  Check out our more detailed FAQ on our website at http://navycycling.com/faq

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.